Are you struggling with the migration to Office 365? Not sure who to move and when? Which Price Plan to select?

SoftWatch CloudIT 365 provides unique capabilities to plan, monitor and manage the adoption of Office 365 services and optimize Microsoft license spending based on understanding real usage patterns of corporate employees.

CloudIT 365 Service will help you manage the transition to Office 365, delivering the data needed to gain control of the move and make sure that you make the most of it. In addition to the transition management, CloudIT 365 will also enable you to optimize your licensing in a hybrid environment as well as controlling and optimizing your organization use of cloud based conferencing and storage services.

The move to Office 365 is becoming a viable option for enterprises who wish to enjoy the benefits of a cloud based office and collaboration tool that is the based on the familiar core applications of MS Office. However, as the Office 365 is a hybrid solution, where power users still need to rely on on-premise MS Office applications, the need of relevant information and analyses to manage the transition to the new environment is becoming essential. This includes actual usage analysis, identification of users who can move to Office365 vs users who need MS Office on-premise software, selecting the right price plans and optimizing license costs.

CloudIT365 is an innovative SaaS solution that was designed to help companies manage the transition to Office 365, Based on a unique ability to detect the real usage of desktop and Web applications, it delivers the data needed to gain control of the move and make sure that they make the most of it

The Service is based on an ongoing collection of data regarding the actual usage of various applications and services including:

  • Email
  • MS Office suite of applications
  • Office365 suite of services
  • Web conferencing solutions (like WebEx, GoToMeeting, Lync, Google Hangouts etc.)
  • Cloud storage services (such as Box, DropBox, Google Drive, OneDrive etc.)

The main capabilities that CloudIT365 provides organizations with are:

  • Understand the organization’s usage patterns
  • Segment the user population to Light and Heavy Users based on real usage for each application/cloud service
  • Identify unique usage patterns including the use of macros and collaboration
  • Recommend optimal Office365 price plans
  • Project the potential savings when moving to Office365 from rightsizing of on premise licenses and cancelling parallel cloud services
  • Monitor the move from MS Office Applications to Office365
  • Obtain accurate comparison reports about the usage of MS App vs Office365 App
  • Support on going change management activities throughout the adoption process (training, internal campaigns etc.)
  • Standardize and optimize cloud storage and web conferencing

The information provided by CloudIT365 is what enables organizations to execute the transition processes that are based on in depth understanding of users’ usage patterns and needs.

How it Works

CloudIT365 is a robust and scalable SaaS solution, suitable for supporting any size company that enables customers to have a quick assessment performed on their network without the need to install servers and perform any internal infrastructure changes. It’s secure, lightweight and has an extremely low footprint on the customer’s network.

By using a small easily deployable software agent, CloudIT365 will collect statistical usage information from each user in the company and then securely transmit that information for encrypted storage.

Using a statistical approach enables a reduction of the number of calculations performed by the agent, shifting the load onto SoftWatch’s servers, thus ensuring that no additional load will strain the customer’s environment.

Seamless data collection

CloudIT365 software agent collects relevant data from every laptop, desktop and terminal server. Once installed, the software agent begins collecting data on all installed and running applications; it also monitors Web browsing information, focus, and actual usage.

Secure communication

The data is then sent securely to SoftWatch’s cloud servers where it is analyzed using statistical models. Detailed reports are generated showing an aggregate view of all software usage and software inventory for real-time tracking, proactive monitoring and license portfolio management.

SaaS environment

The agent installation package is pre-configured to match customers’ environments and avoids the typical confusion when implementing network-based reporting applications. The windows agent installation file is identical for all Microsoft® Windows®-based 32-bit and 64-bit operating systems and the Mac agent supports the Leopard operating system and above

One-way transmission from software agent to server

The server never initiates contact with the software agent. Communication is always pushed from software agent to the service securely over an encrypted connection. The server never needs to “penetrate” the organization’s network. This extremely network-friendly configuration makes deployment very simple and intuitive and enhances security. The agent only requires access to the cloud servers on port 443 (https).

Easy deployment

The CloudIT365T software agent is simply deployed on all the company’s computers to get an immediate network-wide view of all software applications (e.g. by software distribution mechanism). After the Agent is deployed, it runs in the background without disrupting users’ workspace. The management console intuitively maps the company’s software inventory, monitors software usage, sets alerts to flag potential problems, views actual license usage and generates historical usage reports. As a SaaS solution,

CloudIT365 requires no ongoing maintenance. The Agent consumes very few system resources, with virtually no effect on host machines.

Secure Data Collection

The Agent immediately starts collecting all relevant applications usage data and sends the information to SoftWatch’s cloud servers for secure storage. There is no key logging whatsoever. SoftWatch uses a proprietary statistical model to determine interactivity and all analysis is done on the server side.


Once information is received on the server side, it goes through multiple batch jobs. To be validated, sanity checked, authenticated and then integrated into the database for secure encrypted storage. The data remains available for retroactive analysis. The analysis outputs the users’ applications runtime, focus time on applications and interactive time with applications. In addition, CloudIT365 also shows the number of installations and the different versions that exist on every machine. Reports are displayed via the web UI. Access to reports is encrypted and users can generate reports based on any date range they wish, provided agents reported information during that selected time period.